WHAT IS A COOKIE?
Cookies are a tool used by web servers to store and recover information about their visitors. It is a unique identifier in the form of a text file that is sent to the user's device to record information, thus improving the quality and safety of the website. They have an expiration date, after which they cease to be operative.
The information we analyse from using cookies include the Internet protocol (IP) address used to connect your computer to the Internet, the browser type and version, operating system and platform used for the connection and the date and time of this activity.
WHAT IS A COOKIE?
Cookies are a tool used by Web servers to store and recover information about their visitors. It is a unique identifier in the shape of a text file which is sent to the user?s device to register information, thereby allowing the improved quality and security of the website. Cookies have an expiry date, from which time they cease to be in operation.
The information that we analyse through cookies is the address of the internet protocol (IP) used to connect your computer to the internet, the type and version of navigator used, the operating system and platform used to connect, and the date and time of this activity.
TYPES OF COOKIES
Alongside with log cookies that identify a registered user and indicate the time you logged into the portal, we use other cookies you consented:
Analysis cookies: the cookies processed by us or by third parties that allow us quantify the number of users and perform the measurement and statistical analysis of use of the service put on offer. For this purpose user browsing on our website is analyzed in order to improve the supply of products or services that we offer.
Advertising cookies: those are the cookies, processed by us or by third parties, that allow us manage in the most effective way possible the offer of advertising spaces on the website, tailoring ad content to the content of the requested service or use they make of our website. So we can analyze your browsing habits on the Internet and we can show you the ads related to your navigation profile.
DEACTIVATING AND DELETING COOKIES
You can disable cookies by adjusting your browser settings to stop it from accepting cookies, in whole or in part. However, if you use your browser settings to block all cookies, you may not be able to access the site in whole or in part. You can opt for the computer to warn you each time a cookie is sent to you or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is different, so you probably need to take a look at Help menu. Here are the links where you can find information on how you can change your preferences in the major browsers:
Finally, you can reach the website Your Online Choices where you will not only find useful information, but also be able to set, provider by provider, your preferences on third party advertising cookies. You may withdraw consent previously granted for the installation and management of cookies at any time. Please note that withdrawal of consent may affect the functionality of the web. Please do not hesitate contacting us if you have any questions firstname.lastname@example.org
DATA PROTECTION POLICY
Party Responsible for the Data
Company Name: HOTEL EUROPA, S.A.
Tax ID (CIF): A31111180
Address: C Espoz Y Mina / Espoz Y Mina Kalea, 11 31002
Purposes and Processing
The processing of data is legitimated in accordance with GDPR (EU) 2016/679, because it is necessary in order to execute the contractual relationship, and to formalise the booking of services and/or products of Europa Pamplona.
If Europa Pamplona is authorised to send promotional commercial communications via e-mail, the legitimating basis will be the user's consent.
The collection and processing of your personal data through the booking forms is intended to enable the management of the commercial, accounting and administrative relationship of customers in everything related to the services and accommodation of our hotels.
Moreover, the user may authorise Europa Pamplona to process their data for promotional and marketing purposes, including the sending of commercial electronic communications for all products and services offered by the hotel and other companies from the SERCOTEL GROUP.
Preservation of data
Your data will be preserved during the validity of the administrative and/or commercial relationship between the interested party and Europa Pamplona, in addition to the term set by the specific legislation during which this data may be required.
Should the user exercise their rights of elimination or opposition, their data will be blocked and then confidentially destroyed.
Recipients of the data
The third parties responsible for the processing who provide their services to Europa Pamplona are recipients of the information, with whom the corresponding agreement has been signed in order to guarantee compliance with the GPDR and appropriate security measures.
Your data may be transferred to SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. and the other companies and hotels from the SERCOTEL GROUP in order to correctly provide the requested services and/or products.
In compliance with the current legislation, your booking details are transferred to the National Law Enforcement and Security Forces.
International data transfer
No international data transfers are planned by Europa Pamplona
You can exercise your rights of access, rectification, elimination and opposition, portability and limitation to the processing at any time, which are contained in GDPR (EU) 2016/679, by writing to the aforementioned address or via e-mail to email@example.com
The request must specify which of these rights you wish to exercise and must be accompanied with a photocopy of your ID card (DNI) or equivalent identification document.
Possibility to make a complaint
If you are not satisfied after exercising your rights or with the way they were exercised, you may file a complaint before the Spanish Data Protection Agency. Find out more at www.agpd.es
In the event that our data protection policy has to change as a result of legislative changes or criteria emanating from the Data Protection Agency, you will be conveniently informed of any change that may be necessary in order to comply with the law.